Pharma Care Sağlık Hizmetleri Lojistik A.Ş.
Customer-Potential Customer Privacy Notice
As Pharma Care Sağlık Hizmetleri Lojistik A.Ş. (hereinafter referred to as “Pharmacare”), we have prepared this Clarification Text on the Processing of Personal Data (“Clarification Text”) to inform data owners about the processing, storage, and transfer of their personal data within the scope of our activities arising from the Law on the Protection of Personal Data No. 6698 (“KVKK”) and related legislation and legal regulations.
This Clarification Text is effective as of the date it is published by Pharmacare. Pharmacare reserves the right to amend this Clarification Text at any time when necessary. Any amendments shall become effective upon their publication on the relevant internet address.
Relevant Persons: Service Recipients (Customers/Potential Customers)
Data Category | Processed Personal Data | Purpose of Processing | Legal Grounds | Data Collection Methods
|
01 – Identity Data | Name, Surname, Signature, Turkish ID No./Tax Number | Execution of financial and accounting processes, logistics activities, product/service sales processes, contract processes, ensuring physical security, visitor registration and tracking, evaluation of your requests |
| Via email, phone, contracts, and delivery notes |
02 – Contact Data | Address, Email, Phone Number | Execution of financial and accounting processes, logistics activities, product/service sales processes, contract processes, tracking, evaluation of your requests, execution of communication activities |
| During the sale of goods/services and service processes via email, phone, contracts |
05- Legal Transaction | Power of attorney, signature circulars, contracts | Legal compliance of activities, financial/accounting processes, contract and sales execution |
| During business transactions via email, physical delivery by the customer or courier, or in person |
06- Customer Transaction Data | Invoices, cheque/bill of exchange details | Legal compliance of activities, financial/accounting processes, contract and sales execution |
| During business transactions via email, physical delivery by the customer or courier, or in person |
07 – Physical Space Security | CCTV footage | Ensuring physical space security |
| Automatically via camera systems during site visits |
10 – Financial Data | Bank info, IBAN, credit card info | Financial/accounting processes, execution of sales |
| Via email, phone, order forms, delivery notes, or directly from customers |
RECIPIENTS AND PURPOSE OF PERSONAL DATA TRANSFER
Your personal data collected by Pharmacare is transferred in accordance with Articles 8 and 9 of Personal Data Protection Law No. 6698
Data Category | Transfered Data | Purpose of Transfer | Recipients | Transfer Method | International Transfer |
01 – Identity Data | Name, Surname, Signature, Turkish ID No./Tax Number | Financial/accounting, legal procedures, logistics, sales, complaint tracking, reporting to authorities | Private individuals/legal entities, suppliers, public authorities, customers | Email, post | Due to systems used (Microsoft 365, Outlook, transferred to cloud systems like Barracuda Backup) being abroad |
02 – Contact Data | Address, Email, Phone Number | Financial/accounting, logistics, sales, contract executions | Private individuals/legal entities, suppliers, public authorities | Email, post | Due to systems used (Microsoft 365, Outlook, transferred to cloud systems like Barracuda Backup) being abroad |
05- Legal Transaction Data | Power of attorney, signature circulars, contracts | Financial/accounting, reporting to authorized persons and institutions | Private individuals/legal entities, public authorities, shareholders | Email, post | Due to systems used (Microsoft 365, Outlook, transferred to cloud systems like Barracuda Backup) being abroad |
06- Customer Transaction Data | Invoices, cheque/bill of exchange details | Financial/accounting, reporting to authorized persons and institutions | Private individuals/legal entities, public authorities | Email, post | Due to systems used (Microsoft 365, Outlook, transferred to cloud systems like Barracuda Backup) being abroad |
07 – Physical Space Security | CCTV Footage | Reporting to authorities | Public authorities | CD or USB | Due to systems used (Microsoft 365, Outlook, transferred to cloud systems like Barracuda Backup) being abroad |
10 – Financial Data | Bank info, IBAN, credit card info | Financial/accounting, reporting to authorities | Private individuals/legal entities, suppliers, public authorities | Email, invoice, bank receipt | Due to systems used (Microsoft 365, Outlook, transferred to cloud systems like Barracuda Backup) being abroad |
YOUR RIGHTS UNDER ARTICLE 11 OF THE KVKK
As the data subject, under Article 11 of the KVKK, you have the following rights:
- To learn whether personal data is processed,
- To request information if your data is processed,
- To learn the purpose of data processing and whether it is used accordingly,
- To know third parties to whom data is transferred domestically or abroad,
- To request correction if your data is incomplete or incorrect and that such correction is shared with third parties,
- To request deletion or destruction of your data if the reasons requiring processing cease to exist, and to request that this be shared with third parties,
- To object to any result against you arising from analysis by automated systems,
- To request compensation if you incur damage due to unlawful processing of your data
You can submit your requests regarding the rights listed above by filling out the Data Owner Application Form available at www.pharmacare.com.tr and delivering the signed form together with identification documents in person to the address “Oruçreis Mah. Vadi Cad. No: 108 İstanbul Ticaret Sarayı Kat: 3 Giyimkent Sitesi, Esenler/İstanbul” , via notary, or by sending it to kvkk@originfgl.com
Pharmacare will conclude your request free of charge within 30 days at the latest, depending on the nature of the request. However, if the process incurs a cost, the fee determined by the Personal Data Protection Board may be charged.
Applications must be made in Turkish. The application must include your name, surname, signature (if hand written), Turkish ID number (for Turkish citizens), passport/ID number (for foreigners), residential or workplace address for notification, email (if available), phone/fax number, and subject of the request.
In the application to be made by the personal data subject in order to exercise the above-mentioned rights, and which includes explanations regarding the right they request to exercise, the requested matter must be clear and understandable, the subject of the request must be related to the applicant personally, or if acting on behalf of someone else, the applicant must be specifically authorized in this regard and must document such authorization; the application must include identity and address information, and documents verifying the applicant’s identity must be attached.
This notification is made in the capacity of “Data Controller” under the KVKK.
Pharma Care Sağlık Hizmetleri Lojistik A.Ş. | ||
Address | : | Oruçreis Mah. Vadi Cad. No:108 İstanbul Ticaret Sarayı K:3 Giyimkent Sitesi Esenler/İSTANBUL |
: | kvkk@originfgl.com | |
Web | : | www.pharmacare.com.tr |
