Pharma Care Sağlık Hizmetleri Lojistik A.Ş. (hereinafter referred to as “Pharmacare”, “the Company”, or “We”) places great importance on the lawful processing of its customers’/suppliers’ personal data. This Data Protection Information Notice (“Information Notice”) has been prepared in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data (“Law”) and the European Union General Data Protection Regulation (“GDPR”), with the aim of ensuring the transparent processing of our customers’/suppliers’ personal data.

This Information Notice provides details about which personal data we process as the data controller, the purposes for which we process these data, the third parties to whom the data may be transferred, your rights, and how you can contact us.

For more detailed information about the processing of your personal data, you can review the Pharma Care Sağlık Hizmetleri Lojistik A.Ş. Personal Data Protection and Processing Policy available at:

Privacy and Cookie Policies

Which Personal Data Do We Process?
Below is general information about the personal data processed by Pharmacare (For more details regarding the purposes of processing your personal data, please refer to the Pharma Care Sağlık Hizmetleri Lojistik A.Ş. Personal Data Protection and Processing Policy available at the above link):

• Identity and Contact Information: Name-surname, email, phone number
• Your Evaluations and Requests: Feedback provided by you regarding our services
• Payment Information: Credit/debit card information, bank account information, IBAN number, balance information, receivable balance, and other financial data
• Marketing Information: Reports and evaluations associated with customers and used for marketing purposes such as preferences, habits, targeting data, cookie records, data enrichment outcomes, surveys, satisfaction questionnaires, campaign participation details, and information derived from direct marketing activities

For What Purposes Do We Process Your Personal Data?
Pharmacare processes your personal data for the following purposes (For more details regarding these purposes, please refer to the link above):

• Communication: To share operational information and communicate with you via SMS, email, or phone as part of our routine operations
• Evaluation of Requests and Feedback: Collecting and assessing customer feedback, complaints, and opinions regarding our services through written/online forms and surveys for the purpose of improving customer satisfaction
• Legal Obligations: Ensuring compliance with national and international regulations applicable to Pharmacare and fulfilling legal obligations
• Service Customization: Recommending and promoting programs, services, and products tailored to individual preferences, habits, and needs

To Whom and for What Purposes Do We Transfer Your Personal Data?
We may transfer your personal data, which we process, to third parties located in Turkey or abroad, in accordance with Articles 8 and 9 of the Law and other applicable national and international legal provisions.
The categories of third parties to whom we may transfer data include:

• Our domestic and international business partners
• Our group companies
• Our suppliers
• Foreign authorities of the countries where transport operations take place, and authorized private institutions and public authorities as required by national and international regulations

In accordance with the Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, and based on your consent, your personal data may be processed to provide information about our services, promote our products and services, and inform you about our campaigns.
Your consent for commercial electronic messages must be registered with the Message Management System (İYS), and for this purpose, data such as your contact address (phone number or email address), consent date, communication channel, recipient type, and source of consent will be shared with İYS. For more details about İYS, you may visit: https://iys.org.tr

What Are Your Rights as a Data Subject?
In accordance with Article 11 of the Law, you have several rights regarding your personal data. Below is a summary of those rights and how you may exercise them:

• To learn whether your personal data is being processed by us
• If processed, to request information regarding such processing
• To learn the purposes for which your personal data is being processed and whether it is used in line with those purposes
• To learn the third parties to whom your personal data is transferred within the country or abroad
• To request correction of your personal data if it is incomplete or inaccurate, and to request that the third parties to whom your data has been transferred be informed of these corrections
• Even if processed in accordance with the Law and other relevant legislation, to request the deletion or destruction of your personal data in the event that the reasons requiring its processing no longer exist, and to request notification of such deletion to third parties to whom your data was transferred
• To object to a decision that has been made against you based solely on the automated processing of your personal data
• To request compensation for damages in case you suffer loss due to the unlawful processing of your personal data

You may contact us using the information below to exercise the rights listed above. We will respond to your request as soon as possible and no later than thirty (30) days, depending on the nature of your request. In principle, requests are processed free of charge; however, if your request requires additional cost, we reserve the right to charge a fee in accordance with the tariff determined by the Personal Data Protection Board.

Contact Information
Pharma Care Sağlık Hizmetleri Lojistik A.Ş.
Oruçreis Mah. Vadi Cad. No:108/6 Giyimkent-Esenler/İstanbul
+90 212 987 56 77